Schools must do more to support the wellbeing of IT staff new report suggests 

9 January, 2024

Schools must do more to support the wellbeing of IT staff new report suggests 

In 2023, SalamanderSoft and the ANME (Association of Network Managers in Education) sent out a survey focusing on wellbeing at work to 3,600+ IT staff who work in schools across England.  

In 2023, SalamanderSoft and the ANME (Association of Network Managers in Education) sent out a survey focusing on wellbeing at work to 3,600+ IT staff who work in schools across England.  

35 questions explored the conversation of wellbeing and the impact work has on our mental health.  

Almost 600 people completed the survey and we have compiled a report of our findings. 

Download the full report for free → 

Why ask IT staff in education about their wellbeing? 

In short, because no one else seems to be.  

The preamble to The Anna Freud Centre’s booklet: “Supporting Staff Wellbeing in Schools”, promoted by the DfE, states, “Teaching is a tough job”.  

And while we would never dispute that, we had to ask: 

Are IT professionals and the specific nature of IT roles in schools given enough weight in the wider discussion about staff wellbeing? 

We think they should be.  

At SalamanderSoft, we work closely with IT professionals in education, and a large percentage of our team has previously worked in schools and trusts. So, this is a topic that is close to our hearts.  

We wanted to shine a light on the wellbeing of IT professionals in schools across the UK.

Download the full report for free → 

What we found about the wellbeing of IT staff in schools  

There is no doubt that workload is challenging across schools across the board. And our findings only underscore this issue, while specifically giving a voice to those who work in an IT role.  

Some key – and alarming – discoveries from our survey are as follows: 

  • A quarter of IT staff believe their workload to be unacceptable. 
  • Almost 40% of IT staff in schools feel undervalued for the work they do. 
  • Over 40% of all organisations are not working with their team to reduce workload pressure
  • Schools are not currently asking their IT staff about wellbeing
  • A large percentage of employees would not feel comfortable asking for help if they were struggling. 

In summary, schools must create a culture of positive wellbeing for all staff to ensure that they operate an open-door policy, so that team members feel comfortable to raise their hands if they find themselves in difficulty. 

You can download the full report about the wellbeing of IT staff in education here.

Have your say 

Want to join in the conversation about the wellbeing of IT staff in schools?  

  • Share the report with your friends and colleagues. 
  • Tell us your thoughts about the report on X by tagging @SalamanderSoft. 

Available support 

NHS – information and support for your mental health from the health service  

Education Support – a charity focused on improving the mental health and wellbeing of teachers and education staff  

Mind – the leading mental health charity with help and resources specifically dealing with mental health at work 

ANME – The Association of Network Managers in Education is a support group for IT professionals working in education  

About SalamanderSoft 

SalamanderSoft is trusted by the IT staff of over 4,000 schools, colleges and MATS (multi academy trusts) globally to save hours of admin time.  

We reduce workload by providing the management and automation of user accounts, groups, permissions and more from all major MIS systems, connecting teachers and pupils with vital learning apps and services, including Microsoft 365, Google Classroom, Active Directory and Apple School Manager. 

About The ANME 

The ANME is a membership group of IT staff in UK education. Founded in 2014 and now with over 1,500 members, the ANME provides a professional support group, offering meetings and an online portal, allowing members to meet colleagues from other schools and share best practice.  

  

Courtney Farrow

Written by Courtney Farrow

Marketing and Social media

Courtney supports SalamanderSoft in creating engaging online content for the company website and social media channels. She has over ten years of experience in digital content creation and her company Bloom Creative specialises in helping software and tech brands attract, convert and retain customers.

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