Product support is provided by a dedicated team

Support Tickets

For support regarding any of our products please send us an email. We will ensure that the relevant team respond as swiftly as we can.

Remote Access

If we need to connect to your servers we can either use the connection details you have previously provided us, Windows Remote Desktop or TeamViewer.

Download SalamanderSoft TeamViewer

We have a dedicated support team to handle all support requests from our customers.
They are contactable Monday - Friday, 8:30am - 5:30pm GMT


Academic Year Change Guidance

We have compiled some frequently asked questions about what you can expect to happen at the change of Academic Year – covering areas such as new user accounts, distribution groups and also cloud learning systems such as Google Classroom and School Data Sync for Microsoft Teams for Education.

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