This page aims to answer some frequently asked questions (FAQs) that arise from the academic year change (rollover) and the impact on your Salamander Integration Suite installation.
If you have any questions about how this could relate to your installation, or require any changes, please contact our team via The Support Portal
SalamanderSoft Support Portal – Duplicated User in Active Directory
SalamanderSoft Support Portal – Missing User troubleshooting
SalamanderSoft Support Portal – Duplicated Search Criteria in Active Directory
Rollover
SalamanderSoft Support Portal – a) Rollover Overview
SalamanderSoft Support Portal – b) The importance of the academic year start date
SalamanderSoft Support Portal – What is an Early Rollover?
SalamanderSoft Support Portal – a) When will my new users be created?
Arbor
SalamanderSoft Support Portal – Arbor – The New School Year (Summer 2025)
Multi Build Configurations
SalamanderSoft Support Portal – a) SDS – Rollover – Preparing for Academic Year 2025 (Multi Builds)
Frequently Asked Questions (General)