Supporting 2020 Academic Year Rollover

As we are now in the summer period with many preparing for the new Academic Year, we have prepared a set of FAQ’s which explain some of the processes that you can expect to happen.

This has been written to cover the most common questions around user accounts and groups; as well as the Teaching and Learning platforms you might be using – such as Teams for Education (via School Data Sync) and Google Classroom. We’ve also covered areas such as your new intake and leavers – both particularly relevant with the uncertainty brought on by Covid.

Hopefully this will help make the transition a little easier and answer any queries you may have.

You can see them here: https://www.salamandersoft.co.uk/salamander-integration-suite-rollover-faqs/

If you require any further information around this or anything else, please feel free to contact the support team via support@salamandersoft.co.uk.

Please bear in mind though, that this is the busiest time of year for our team, so our replies may take a little longer than you are used to. You may also find we prioritise some cases over others, but we aim to respond to all messages same business day.