As we work as a community to prepare for the impact of COVID-19 and the impact that it has on Education, I wanted to share how we are approaching the current situation and the steps we are taking to minimize any negative impact on the services we deliver.
We are committed to keep providing our support services for our customers and are working very hard to support the increase in support requests we’ve had as schools prepare themselves in this time of uncertainty.
We have taken these steps and will continue to evaluate the situation as it evolves:
We are reviewing and updating our plans now using the latest government advice and will continue to do as the situation evolves.
Please feel free to reach out to me with any questions or concerns.
Head of Operations
Jon joined SalamanderSoft in November 2013 and heads the teams that build, deliver and supports the company's products and strives to ensure the highest customer satisfaction in everything that the company does. Having spent almost 15 years supporting the needs of Schools and other academic establishments, Jon brings a broad range of technical experience and passion to the role. Outside of work, Jon volunteers with the Scout Association.